Frequently
Asked Questions

General Questions

MIT xPRO courses are designed to fit the schedules of busy professionals. The course requires a time commitment of 5-7 hours a week, comprised of videos, reading, and assignments including written activities, software-based activities, and peer-review of other learners’ work.

The course schedule is flexible such that assignments with deadlines may be completed in advance when individual schedule constraints are anticipated.

Access to our courses requires an Internet connection, as videos are only available via online streaming and cannot be downloaded for offline viewing. Please take note of your company's restrictions for viewing content and/or firewall settings.

Our courseware works best with current versions of Google Chrome, Firefox, or Safari, or with Internet Explorer version 11 and above. For the best possible experience, we recommend switching to an up-to-date version of Chrome or Firefox.

We are unable to fully support access with mobile devices at this time. While many components of your courses will function on a mobile device, some may not.

US sanctions and export control regulations prevent us from offering this course to learners in or ordinarily residing in the Crimean region of Ukraine, Cuba, Iran, North Korea, and Syria.

Simply click the "Enroll Now" button on the course page. You may be prompted to first register for a MIT xPRO account if you do not have one already. Complete this process, and then continue with the enrollment process.

We offer a discount for groups. Visit our enterprise page for more details. For a group of five or more individuals, you can pay via invoice. To be invoiced, please email mitxpro@mit.edu with the number of individuals in your group, and instructions to register will be provided.  Please note that our payment terms are net zero, and all invoices must be paid prior to the course start date. Failure to remit payment before the course begins will result in removal from the course. No extensions or exceptions can be granted.

Individual registrations must be completed by October 12, 2018.

Individual registrants must complete registrations and pay online with a valid credit card at the time of registration. MIT xPRO accepts globally recognized major credit or debit cards that have a Visa, MasterCard, Discover, American Express or Diner's Club logo. Invoices will not be generated for individuals nor for groups of fewer than 5 people. However, all learners will receive a payment receipt. Payment must be received in full; payment plans are not available.

Instructions for accessing the course site will be sent to all paid registrants via email prior to the course launch date. In order to receive these instructions, please add mitxpro@mit.edu to your “trusted senders” list. If you have not received these instructions by the course start date, visit your account dashboard to login and start the course on the advertised course start date: October 1, 2018.

Cancellation requests must be submitted to mitxpro@mit.edu. Cancellation requests received after October 12, 2018 are not eligible for a refund. To submit your request, please include your full name and order number in your email request. Refunds will be credited to the credit card used when you registered and may take up to two billing cycles to process.

Admission and fees paid cannot be deferred to a subsequent session; however, you may cancel your registration and reapply at a later date.

We cannot accommodate any substitution requests at this time. Please review the time commitment section and course schedule.

Course Questions

Carefully review the course description page, which includes a description of course content, objectives, target audience, and any required prerequisites.

The course is open to any interested participant. No advance reading is required. The faculty strongly recommend that learners have a basic understanding of math and physics.

The course is held over 11 weeks with a break during the week of Thanksgiving (November 19-25, 2018). Videos are pre-recorded, and you can follow along when you find it convenient, as long as you finish all required assignments by December 16, 2018, the last day of the course. Graded activities conclude many of the course weeks, which are required to be completed by the date specified in the schedule. You may complete all assignments before the due date. You may, however, find it more beneficial to adhere to a weekly schedule so that you can stay up-to-date with the discussion forum.

The materials will be available to registered and paid learners until March 16, 2019. No extensions may be granted.

Learners will have 90-day access following the course’s end date to the archived course (includes videos, discussion boards, content and learning assets, and Wiki).

Substantial material has been made available in PDF format, including process-specific design guidelines and workflows for generative design, which are available for download. In addition, all cost-modeling tools and supplemental readings are available.

Video content is only accessible during the course and during the 90 days thereafter.

Learners who successfully complete the course and receive a passing grade will receive a digital certificate from MIT.

This course does not carry MIT credits. MIT xPRO offers non-credit/non-degree professional programs for a global audience. Learners may not imply or state in any manner, written or oral, that MIT or MIT xPRO is granting academic credit for enrollment in this professional course. Letter grades are not awarded for this course.

Course participants who successfully complete all course requirements are eligible to receive 4.5 Continuing Education Units (CEUs) from MIT. CEUs may not be applied toward any MIT undergraduate or graduate-level course.

Learners who successfully complete this course are considered MIT xPRO Alumni. Only those who complete an undergraduate or graduate degree at MIT are considered MIT alumni.

Each video for this course has been transcribed, and the text can be found on the right side of the video when the captions function is turned on. Synchronized transcripts allow students to follow along with the video and navigate to a specific section by clicking the transcript text. Students can use transcripts of media-based learning materials for study and review.

Prior to the first day of class, learners can take a demonstration course on edx.org that was built specifically to help participants become more familiar with taking a course on the edX platform.

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